Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Lessons learned from support cases - common things to look for.

Table of Contents

Does DNS functioning properly?

...

Compare the system UTC time with actual UTC time.  A site such as https://time.is/UTC will show current UTC time.

If the system time is not correct it will result in a lot of problems.

  • Time stamps not correct on events
  • Graph data not correct
  • Transactions with other systems fail (e.g. cookies could already be expired at the time of issue.)