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1. Configure in opEvents by following the Wiki guide to assist in setting up your Contacts - Configure Contacts
2. Alternatively create Contacts within the NMIS GUI.
   a. Navigate to NMIS menu -> Setup -> Contact Setup
   b. Click 'add' next to Action > add
   c. Enter relevant information, click Add at the bottom to confirm.
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Creating your Policy and Action

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1. Follow the basic example of creating a new Escalation Policy - Escalation Policy example
2. More detailed Escalation Policy examples and information - Event Actions and Escalation
3. Escalation

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1. Policies can also be created within NMIS:
   a. Navigate to the NMIS menu -> System -> System Configuration -> Escalation Policy
   b. Click 'add' next to Action > add
   c. Enter the relevant information and click Add at the bottom to save.
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