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1. Follow the basic example of creating a new Escalation Policy - Escalation Policy example
2. More detailed Escalation Policy examples and information - Event Actions and Escalation

      3. Escalation Policies can also be created within NMIS:
          a. Navigate to the NMIS menu -> System -> System Configuration -> Escalation Policy
          b. Click 'add' next to Action > add
          c. Enter the relevant information and click Add at the bottom to save.
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