...
The web server closed the connection before the user agent could receive the whole response or that the user agent got destroyed, which forces all connections to be closed immediately.
We can tune the following values to prevent this error to happen:
In the primary server
If the poller is taking too long to respond, we can increase the value of omkd_inactivity_timeout in <omk_dir>/conf/opCommon.json.
Restart omkd is required after the change of this parameter.
In the poller
If the request is taking too long, we can adjust the page size in <omk_dir>/conf/opCommon.json. For each data type, we can adjust the number of elements to send in the following values:
| Code Block |
|---|
"opha_transfer_chunks" : {
"status" : 5000,
"nodes" : 5000,
"events" : 5000,
"latest_data" : 5000,
"inventory" : 5000
...
}, |
If the request is taking too long, we cat decrease the number of elements for each datatype.
If we have an unstable network, we can increase the number to reduce the number of requests.
Restart omkd is required after the change of this parameter.