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  • opEvents - Solution Guide - Setup Email Notifications and Other Actions

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  • An event matches criteria defined in an action rule.
  • An action fires an escalation policy.
  • The Escalation policy initiates email or some other action.  The email action calls a 'contact' variable.
  • The contact variable is resolved to an email address or multiple
  • The event action policy indicates that an email action is to be taken, with a given 'contact'.
  • Or: the event action activates an escalation policy, the event is escalated after some time and the Escalation policy indicates an email action to take, again with a given 'contact.
  • The named 'contact' is resolved to one or more email addresses.
  • Emails are sent via an associated the configured email server.

Related Wiki Articles

Configuration

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Define an Email Server

opEvents requires an email server in order to sent notifications via email.  This email server is associated in configured in /usr/local/omk/conf/opCommon.nmis.

Code Block
titleopCommon.nmis
   'email' => {
    'mail_domain' => 'yourdomain.com',
    'mail_from' => 'yourmailname@yourdomain.com',
    'mail_password' => 'your_password',
    'mail_server' => 'smtp.yourdomain.com',
    'mail_server_port' => 25,
    'mail_use_sasl' => 'false',
    'mail_use_tls' => 'true',
    'mail_user' => 'your_user_account@your_domain.com'
  },

Find Open opCommon.nmis in an editor, find the email section in opCommon.nmis and update the values to match the email server that opEvents should utilise.

Here is a brief description of the fields:

Field NameDescription
mail_domainThis is required for some mail servers that enforce strict HELO messages. Using your company domain here is a good idea.
mail_fromThis is the From address for email notifications. Emails will go out with this as the sender.
mail_userThis is the mail user name for authenticating at your mail server. Leave this blank if you don't need to authenticate at your mail server.
mail_passwordThis is the password for authenticating at your mail server. Leave this blank if you don't need to authenticate at your mail server.
mail_serverThe FQDN (or IP address) of your outgoing mail server.
mail_server_portThe port number your mail server listens on for SMTP conversations. Common choices are 25 and 587, but note that 587 commonly requires authentication!
mail_use_tlsIf you select true here, then opEvents will try to negotiate STARTTLS encryption with your mail server. Not useful if your mail server is localhost.
mail_use_sasldisregard: deprecated, should not be present in new installations.

 

 

Optional - Create an Email Template

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