...

### Typical case
[root@opmantek ~]# /usr/local/nmis8/admin/support.pl action=collect

### When log files are too big for the default zip size, try this option.
[root@opmantek ~]# /usr/local/nmis8/admin/support.pl action=collect maxzipsize=31457280

### If the problem is related to a specific node, focus the support tool on it.
[root@opmantek ~]# /usr/local/nmis8/admin/support.pl action=collect node=r1

OMK Cases

For cases related to OMK products, an OMK support zip is required.

OMK Support Tool

The OMK support took contains valuable information that will enable our support engineers to develop a solid vector on the problem.  Attaching this support zip to a new case will reduce time to resolution.  While running this took it will recognize some common problems and prompt the user for actions.

Gather an OMK support zip as described here:  https://community.opmantek.com/x/vwZw

Example OMK support tool use cases:

### Typical case
[root@opmantek ~]# /usr/local/omk/bin/support.pl action=collect

### When log files are too big for the default zip size, try this option.
[root@opmantek ~]# /usr/local/omk/bin/support.pl action=collect maxzipsize=31457280