Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Code Block
languagetext
titleExample email - Opening A Support Case
From: customer@customer.com
To: suport@opmantek.com

Subject: Smith & Smith Holdings - NMIS - No Stats For MegaFast Routers

Body:  
	Opmantek Support,
		Our company has recently installed MegaFast routers, but we are not collecting and stats from them.
		
		Priority: 2 
		Product: NMIS
		
		NMIS Server Hostname:  NMIS01
		NMIS Server FQDN: NMIS01.smithsmithholdings.com
		NMIS Server IP: 10.1.1.1

		Example MegaFast Router:
			NMIS node name: r1
			Node IP address: 10.254.254.1
			Node hostname: R1
			Node FQDN: r1.smithsmithholdings.com

Attachments:  nmis-support-2017-11-28-2304.zip

...