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- Configure in opEvents by following the Wiki guide to assist in setting up your Contacts - Configure Contacts
- Alternatively create Contacts within the NMIS GUI.
a. Navigate to NMIS menu -> Setup -> Contact Setup
b. Click 'add' next to Action > add
c. Enter relevant information, click Add at the bottom to confirm.
Creating your policy
The action policy is configured in /usr/local/omk/conf/EventActions.nmis, primarily in the section named policy . The policy consists of any number of nested if-this-then-that clauses, which specify the the conditions an event must conform to and what actions to take in case of a match. Further configuration sections specific to particular actions can be present in the same file. It may be helpful to look at the default policies in the file to get an idea of how to structure your own.
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- Follow the basic example of creating a new Escalation Policy - Escalation Policy example
- More detailed Escalation Policy example and information - Event Actions and Escalation