opService is an integration between NMIS8 and HP Service Manager. It creates incidents based on the events from NMIS.
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Installation Prerequisites
- The individual performing this installation has some Linux experience.
- NMIS8 is installed on the same server where opHA will be installed
- NMIS8 is installed in /usr/local/nmis8
- opHA will be installed into /usr/local/nmis8
- Root access is available (not always needed but much easier)
- Perl 5.10
- NMIS 8.4.8G or later
Installation Steps
Perl Libraries
At this time, opService is distributed as a source installation, so the correct perl libraries need to be installed, for some customers these have been pre-bundled and are available on request.
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mkdir tmplocal cd tmplocal tar xvf ../Perl-Libs-20130221.tar.gz cp -r * /usr/local/ cd .. rm -rf tmplocal |
Install opService
- Copy the opService tarball to the slave or master NMIS server (a tarball is a GZIP'd tar file, e.g. opHA-1.1.tar.gz)
- You may need to use SCP or FTP to get the file onto the server.
- The file will now likely be in the users home directory.
- If the installation directory does not already exist
- Change into the directory where the tarball was copied
- Untar the file