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As we believe in automation and using computers for what they do best (i.e. take care of repetitive tedious tasks for us), we have started to develop a support automation tool for NMIS.
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- NMIS8 Support Tool (Version 1.9.3)
- NMIS 8.5G and newer ship with the support tool preinstalled.
- It needs to be saved in the
admin/directory of your NMIS8 installation; most commonly that would be/usr/local/nmis8/admin/.
- NMIS9 Support Tool (Version 2.0.0b)
- NMIS 9.1.0G and newer ship with the support tool preinstalled.
- It can be found in the admin/ directory of your NMIS9 installation; most commonly that would be /usr/local/nmis9/admin/.
- NMIS 9.2.1 and newer ship with new options to generate a report, with a summary of some of the information collected:
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sudo admin/support.pl action=collect report_dir=/tmp sudo admin/support.pl action=run-bot dir=/tmp/nmis-collect.2021-04-21-2230 |
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When given the argument action=collect, the script collects diagnostic and configuration information for both the host and the NMIS installation and save that in a (size-limited) ZIP file. If the tool detects installed commercial Opmantek products with the Opmantek Support Tool present, then that tool will also be run and you will be presented with two separate ZIP files.
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$ /usr/local/nmis8/admin/support.pl action=collect collecting support evidence... please wait while we gather statistics for about 15 seconds... evidence collection complete, zipping things up... all done. Collected system information is in /tmp/support-2014-05-05-1127.zip Please include this zip file when you contact the NMIS Community or the Opmantek Team. |
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