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The newest version of this tool can be downloaded here: NMIS Support Tool (Version 1.2.2) (NMIS 8.5G and newer ship with the support tool preinstalled.) It needs to be saved in the admin/ directory of your NMIS installation; most commonly that would be /usr/local/nmis8/admin/.
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When given the argument action=collect, the script collects diagnostic and configuration information for both the host and the NMIS installation and save that in a (size-limited) ZIP file:. If the tool detects installed commercial Opmantek products with the Opmantek Support Tool present, then that tool will also be run and you will be presented with two separate ZIP files.
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$ /usr/local/nmis8/admin/support.pl action=collect collecting support evidence... please wait while we gather statistics for about 15 seconds... evidence collection complete, zipping things up... all done. Collected system information is in /tmp/support-2014-05-05-1127.zip Please include this zip file when you contact the NMIS Community or the Opmantek Team. |
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