...

Service Metrics

• Node Status: The Node Status is calculated from the status events for the Node. It aggregates the status event levels and presents an average of the same.
  If any Node is unreachable, the Enterprise Service is marked Unreachable. If a Node is Reachable, but it is not at its optimal level/health, the Service is marked Degraded.
  
  
• Interface Status: The Interface status is calculated by aggregating all the Interface-related status levels and averaging them out.
  The Down Metrics shows all the Interfaces marked as Interface Down. It stores a count of such Interfaces.
  If any Interface is marked Interface Down, the Enterprise Service is marked Unreachable.
  
  
• Monitored Services: The Service Status shows the aggregate of all service inventory tagged with the Enterprise Service name.
  If any monitored Service is marked Down, then the Enterprise Service is marked Unreachable.
  
  
• Overall Status: The Overall Status can be

  Status
  colour Green title Up

  , 

  Status
  subtle true colour Yellow title Degraded

  , or

  Status
  colour Red title Down

  
  The overall state of the Enterprise Service is calculated from the worst state of each of the services.
  
  

...