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  • Node Status: The Node Status is calculated from the status events for the Node. It aggregates the status event levels and presents an average of the same.
    If any Node is unreachable, the Enterprise Service is marked Unreachable. If a Node is Reachable, but it is not at its optimal level/health, the Service is marked Degraded.

  • Interface Status: The Interface status is calculated by aggregating all the Interface-related status levels and averaging them out.
    The Down Metrics shows all the Interfaces marked as Interface Down. It stores a count of such Interfaces.
    If any Interface is marked Interface Down, the Enterprise Service is marked Unreachable.

  • Monitored ServicesService Status: The Service Status shows the aggregate of all service inventory tagged with the Enterprise Service name.
    If any monitored Monitored Service is marked Down, then the Enterprise Service is marked Unreachable.

  • Overall Status: The Overall Status can be
    Status
    colourGreen
    titleUp
    Status
    subtletrue
    colourYellow
    titleDegraded
    , or
    Status
    colourRed
    titleDown

    The overall state of the Enterprise Service is calculated from the worst state of each of the services.

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Enterprise Service Rules

Enterprise service Service rules calculate how each group of entities control the status of the serviceEnterprise Service.

The rules set out levels on how each component should be degraded, based on the status level. It is set as an array of Level Type and Level.

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Repair RBAC for an

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Enterprise Service

We changed how a enterprise services an Enterprise Service is referenced in the database with opCharts-4.5.0 and this causes issues with RBAC (portal users) for enterprise services Enterprise Services created before 4.5.0.

Easy method, delete the enterprise service Enterprise Service and recreate with the same name: , the nodes, interfaces , inventory andservices will still be attached for to the enterprise serviceEnterprise Service.

You will still need to add the roles you had before.

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