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Comment: update picture to one that uses Down and Normal consistently

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You can create one such dashboard to monitor Enterprise Services too, which allows you to view Interface and Node status panels on a single page.  You can also group any related Interfaces/Nodes together to view them all at one location. Further, the MSP authorization system supports the Enterprise Services when added as a dashboard component. 


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Service Metrics

  • Node Status:The Node Status is calculated from the status events for the NodeNodes. It aggregates the status event levels and presents an average of 0% to 100%.
  • Node State: If any Node is unreachable, the Node State is marked Unreachable Down. If a any Node is Reachablereachable, but it is not at its optimal level/health, the Node State is marked Degraded, otherwise it is Normal.

  • Interface Status: The Interface status Status is calculated by aggregating all the Interface-related status event levels and averaging them out 0% to 100%.
  • Interface State: If any Interface is marked Interface Down, the Interface State is marked Unreachable Down, otherwise it is Normal.

  • Monitored Service Status: The Service Status shows the average status event level of all Monitored Services for the Enterprise Service 0% to 100%.
  • Monitored Service State: If any Monitored Service is marked Down, then the Service State is marked Unreachable Down, otherwise it is Normal.

  • Overall Status: The Overall Status can be

    Status
    colourGreen
    titleUp
    Status
    subtletrue
    colourYellow
    titleDegraded
    , or
    Status
    colourRed
    titleDown

    The Overall Status of the Enterprise Service is calculated from the worst of the Node State, Interface State and Service State.

    Node StateInterface StateService State
    Overall Status
    Unreachable
    DownDownDown
    Down
    Degraded
    Degraded
    Degraded
    NormalNormalNormal
    Up


Enterprise Service Rules

Enterprise Service rules calculate how each group of entities control the status of the Enterprise Service.

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Easy method, delete the Enterprise Service and recreate with the same name, the nodes, interfaces andservices and services will still be attached to the Enterprise Service.

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