If you have a maintenance window or a scheduled outage for a device then you would want to suspend polling and alerts for that device for that period. Here is how.
You can add an outage window for devices as follows
- In the NMIS GUI Select "Service Desk" -> "Alerts" -> "Outages"
- Select the device or devices involved.
- Set the start and end time of the outage window.
- Insert any reference number if required in the ticket number field
This also helps with reporting statistics and does not contribute the health metrics so your teams performance will look better!
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